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Returns & Refunds Policy

Purchases made through jksignaturestyles.com are valid for an exchange, refund or store credit within thirty (30) days from the delivery date.

*All returned items for exchange must be unwashed, not soiled and not odorous with all tags.

*Gift Card purchases and discounted final sale merchandise are not eligible for refund or exchange.

LOCAL RETURNS & EXCHANGES

IN-STORE

Items can be returned for exchnage in-store at any of our five (4) locations.

Please contact our Ecommerce Administrator at 663-0500 ext. 108 to request a return or email us at customer.care@jksignaturestyles.com

Returned items MUST be accompanied with your printed online receipt. If you do not have a printed receipt the name on the order should be provided along with ID to verify the purchase.

If the item is not available for exchange, a store credit is issued.

BY MAIL

Customers are responsible for their return mailing and return shipping costs.

Please include the original packaging with your return. Print your order invoice and include in your package.

Ensure your items are securely packaged to prevent damages in transit.

Address your package to:

Attn: J&K Returns

Vanus Investments Limited

#17 Centenary Street, Pasea,

Tunapuna

Trinidad and Tobago.

INTERNATIONAL RETURNS

BY MAIL

Customers are responsible for their return mailing and shipping costs.

Please include the original packaging with your return. Print your order invoice and include in your package.

Ensure your items are securely packaged to prevent damages in transit.

Address your package to:

Attn: J&K Returns

Vanus Investments Limited

#17 Centenary Street, Pasea,

Tunapuna

Trinidad and Tobago

REFUNDS

Please contact our Ecommerce Administrator at 663-0500 ext. 108 to request a refund or email us at customer.care@jksignaturestyles.com

  • Refunds are issued only after the item is returned in-store or by mail.
  • Refunds for online purchases returned will be issued in the original form of payment or store credit within one (1) week. Please allow 1-2 billing cycles for the credit to appear on your statement.
  • If you made your purchase using a gift card or store credit, refunds will be issued to the in the form of a gift card or store credit. The refund amount will include only the amount paid by you after any discount or reward was applied to the returned item(s).

SHIPPING REFUND

Shipping and handling costs are not refundable. 

INTERNATIONAL EXCHANGES

We’re not able to offer an exchange on returned items and all returned items will be refunded once they’ve been received by our warehouse. If you need a different size or colour of an item, then you’ll need to place a new order.

For a status update on your Exchange or Refund, please contact us at customer.care@jksignaturestyles.com

Our Returns and Refunds Policy applies to all purchases made through the jksignaturestyles.com.

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